AnswerYes. More precisely they're compatible with any version of WHMCS v7, v6 and most of the times also with v5.
AnswerSoftware itself is a process, not a product. Constant updates and improvements are crucial that's why one-time payment is an option. Software development is a time consuming activity and never ends. We couldn't make it without your continued support.
AnswerNo, it's not open source and it can't be obtained in any way. Let us explain the reasons.
In past it was possible to get the open source but this lead to fragmentation since everyone was creating a "fork" of our modules. It was becoming impossible to provide support and this was also affecting our ability to deliver updates. For these reasons we make no exception to this rule.
AnswerWe pride ourselves on having the easiest upgrading process. All you need to do is read Upgrading modules article. Moreover you will automatically receive an email and get notified within WHMCS itself when a new update is available.
AnswerEvery part of modules supports multi-language with English and Italian being fully translated. If your language is not amongst these you can translate into your own language. We have great ideas to implement additional languages. Take a look at our Community Powered Translations project.
Orders & Payments
AnswerWe accept PayPal and Wire transfer (SEPA).
AnswerIt usually takes few seconds for payments sent with PayPal and 2-3 days for Wire transfer.
Be advised that from time to time we perform manual validations. Payments sent outside business hours will be verified the next business day (a business day is a day other than Saturday, Sunday or public holiday). This could cause a delay in the activation of your order. If it occurs, simply wait. You don't need to open a ticket, place a new order or send us a proof of payment.
AnswerWhen modules are about to expire, we will send you email reminders and will inform you within the modules installed on your WHMCS.
We invite you to renew your product before expiration date to avoid service interruption especially if you're sending the payment with Wire transfer that usually takes 2-3 days to complete. If you are no longer interested in renewing, simply ignore our reminders. The module will stop working at its expiration date.
AnswerWe offer cart discounts depending on the subscription period. The longer the subscription, the greater the discount.
AnswerWHMCS Marketplace uses US Dollar but we sell modules in Euro therefore currency fluctuations can affect prices. We can't regularly update information on Marketplace therefore prices appearing on this site are the official ones.
AnswerWe answer to support tickets in business hours on a first come first served and best-effort basis.
We do read all messages and take appropriate actions but we underline that response is not guaranteed. We release frequent updates and describe in detail all new features and fixes in changelogs listed below:documentation for walkthroughs and answers. Don't forget to join feature requests section.
AnswerCustomers who choose 360° Support gain one-on-one, fast-response, guaranteed-response and personalized support.
AnswerOnly in case of a real emergency you can submit an emergency ticket. This allows you to move your ticket on the top of the list. We invite you to use this option only when it's strictly necessary and only if the problem is caused by a design flaw or a bug.
The repeated and improper use of this feature can result in a penalty of 20.00 €. We don't want to monetize on emergency requests but we must make sure that this option isn't used to bypass waiting times.