Lab Explore our work and share your insights
2 records found, page 1 of 1
Refactoring Commissions ManagerExpand
General, Commissions Manager
Commission Manager is a pretty neat module that proved to be stable and solid during the last two and a half year but we think it needs a refactoring. First off we want to move from procedural to object-oriented architecture. Moreover implementing SorTables and MagicInput would be great since the module is table-reliant.Our number one priority is t...
Reducing ticket resolution timesExpand
General, Billing Extension
Most of tickets regarding Billing Extension require a lot of details. For example when a customer reports us a potential issue with an invoice, we always have to start a conversation like follows. Customer: Hi, my proforma 1210 has been "suppressed" and I don't know why. Operator: Hi, are you suppressing Invoices fully paid by Credit? Customer: Yes...