For Hosting Providers and Digital Companies Using WHMCS
21 january 2021
Premade KB Articles: The Good All right, first things first, there's nothing intrinsically wrong in using premade knowledge base articles. They allow quick implementation of Tier 0 (or self-help) support serving multiple beneficial purposes: Customers resolve problems on their own rather than have to contact you People with open tickets are mo...
By Davide Mantenuto
21 january 2021
Within the next few weeks our site will start displaying Google Ads on blog posts and docs. The motives behind this are that we're trying to achieve two important goals. One. We want to understand how Google Ads can work with WHMCS. We have plans to integrate it with Mercury. This module already turns WHMCS into a CMS and comes with SEO. Ads would...
By Davide Mantenuto
21 january 2021
Current Situation of WHMCS for Providers I'm using WHMCS since 2007 both as provider and developer. I still think it is the best software to start a hosting business but things are getting worse year after year. I promise I still want to work with WHMCS but they are making it very difficult. The success factor of a software like WHMCS heavily ...
By Davide Mantenuto
21 january 2021
The Short Answer is... No One. PayPal specifically states you can't impose a surcharge or any other fee for accepting payments. This is written in Accepting Payments from Buyers section of User Agreement. Two. The same prohibition applies to European Union. According to regulations, traders are not allowed to charge extra for using credit or de...
By Davide Mantenuto
21 january 2021
«I Don't Need the entire Module but just X» Every now and then people ask us if it is possible to purchase only parts of our WHMCS modules instead of the whole software. For each module we can easily say what the X stands for. The table below sums it up. We think it is now time to publicly explain the reasons why we don't sell parts of our modu...
By Davide Mantenuto