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Community powered translationsExpand
All translations of our modules have always been managed diretcly by us. This is a time consuming process that is the cause of three issues: We do our best to provide you high-quality translations but we are developers, not translators We'd like have modules available in other languages other than Italian and English It takes time and we could...
Advanced Localisation & Multilanguage CartExpand
General, Multilanguage Cart, Advanced Localisation
One of the oldest module we developed was Multilanguage Cart. Its purpose was to let you translate names and descriptions of products/services, support departments, configurabile options and their values, custom fields, payment gateways and so on. Even if a lot of people still use this module, we've abandoned its development but we still have plans...
Draft & preview articlesExpand
Mercury already supports Draft status for all types of articles (documentation, lab, news) but it's necessary to make a step forward: Draft articles should be visible in front-end for administrators only There should be a way for administrators to preview articles on the fly Both features are easy to implement but not crucial therefore for u...
New Payment GatewaysExpand
General, Payments Bundle
As announced in Payments Bundle: the complete payment solution we revisited our approach to payment gateways for WHMCS. From now on there will be a single module named Payments Bundle that contains all our payment solutions. At the moment of writing Payments Bundle contains the following gateways: GestPay by BancaSella BNL POSitivity by BNL Ne...
Reducing ticket resolution timesExpand
General, Billing Extension
Most of tickets regarding Billing Extension require a lot of details. For example when a customer reports us a potential issue with an invoice, we always have to start a conversation like follows. Customer: Hi, my proforma 1210 has been "suppressed" and I don't know why. Operator: Hi, are you suppressing Invoices fully paid by Credit? Customer: Yes...