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New Payment GatewaysExpand
General, Payments Bundle
As announced in Payments Bundle: the complete payment solution we revisited our approach to payment gateways for WHMCS. From now on there will be a single module named Payments Bundle that contains all our payment solutions. At the moment of writing Payments Bundle contains the following gateways: GestPay by BancaSella BNL POSitivity by BNL Ne...
Reducing ticket resolution timesExpand
General, Billing Extension
Most of tickets regarding Billing Extension require a lot of details. For example when a customer reports us a potential issue with an invoice, we always have to start a conversation like follows. Customer: Hi, my proforma 1210 has been "suppressed" and I don't know why. Operator: Hi, are you suppressing Invoices fully paid by Credit? Customer: Yes...