Credit Note when product is Cancelled or Downgraded

This project has been cancelled


Feature Request



Created By



General, Billing Extension

Some of you requested us to focus on the following aspects of WHMCS:

  • Product gets cancelled when it is still paid for a longer period of time
  • Downgrading a product creates an order but never issues a credit note

On paper both issues could be solved by automatically issuing a credit note (an invoice with negative amount). We are investigating the matter to determine the right approach to solving this problem.

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