Credit Note when product is Cancelled or Downgraded
Some of you requested us to focus on the following aspects of WHMCS:
- Product gets cancelled when it is still paid for a longer period of time
- Downgrading a product creates an order but never issues a credit note
On paper both issues could be solved by automatically issuing a credit note (an invoice with negative amount). We are investigating the matter to determine the right approach to solving this problem.