Changelog Latest release in 8 days


As already discussed in Lab, In this release we started to implement Support Module bringing you new tools to improve ticket management with features like Premium (paid) support, emergency reports and a system that informs customers about the estimated wait times on tickets.

New 4
  • Management of: working days, hours, breaks, holidays
  • Offer Premium (paid) support to your customers
  • Emergency tickets used by customers to report urgent issues
  • Widget to notify unpaid Premium ticket
Improved 1
  • Anchor labels in Docs formatted properly

Developer notes

You can find more information about Support Module in our documentation.


This is the first Mercury release. If you experience issues, please submit a bug-report. If you have suggestions for improvements please let us know by using request a feature.