Dev Log - Week 1: Laying the Foundations

28 september 2025

This week I started a major refactoring effort across my three WHMCS modules: Billing Extension, Commission Manager and Mercury. At the moment, I'm also considering the possibility of merging all three into a single, unified product, simply called Katamaze. This is still just an idea, not a final decision, but it's a direction I'm seriously explo...

By Davide Mantenuto

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Free WHMCS Action Hooks Factory • Open Source by Katamaze

14 november 2022

WHMCS as Fast as Possible It's much easier to understand what is WHMCS making a parallelism with WordPress. Of the many free CMS, WordPress is the best and most popular solution to start a blog. WHMCS is the same in its reference market. It's the way go to start an hosting business for providers, web agencies and IT professionals. Both systems ar...

By Davide Mantenuto

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Avoid WHMCS, Blesta, HostBill, ClientExec, Ubersmith Hosting

18 august 2022

At 20, I had just started my first company. One year later I was already using WHMCS that has always been there as a constant in my working life. I have involved myself in different projects ranging from hosting, web development, system administration to blockchain, billing, consulting, logistic and marketplaces. Everything I did was more or less ...

By Davide Mantenuto

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MUST Read Before Launching a WHMCS Site: Bugs & Issues

18 august 2022

I started using WHMCS in 2008. As I look back and look at the situation today, I know that something isn't quite right. I recall WHMCS as an old-school piece of software. It wasn't particularly beautiful but it was reliable. What we have now is a software where form becomed a higher priority than substance. WHMCS staff is spending large amounts of...

By Davide Mantenuto

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SEO Implications of Using Premade KB Articles for WHMCS

27 july 2021

Customer support is a drain on every hosting company resources. Each new support ticket takes you away from high-value tasks as you need to spend time answering customers questions. The impact on small and medium sized enterprises is even greater since they have a limited number of employees. In one way or another a provider is forced use senior-l...

By Davide Mantenuto

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